Question 1

What is iGlide LocationChanger?

Accepted Answer

iGlide LocationChanger is a virtual GPS location tool that lets you change your device's GPS position, simulate movement along custom routes, and explore location-based apps — all without modifying your device. It supports Windows, macOS, and iOS via a direct App Store download.

Question 2

Does iGlide LocationChanger require jailbreak or root?

Accepted Answer

No. iGlide LocationChanger is designed to work without jailbreaking your iPhone or rooting your Android device. The desktop client handles GPS changes through a secure device connection, leaving your device in its original, unmodified state.

Question 3

What devices and platforms are supported?

Accepted Answer

iGlide LocationChanger supports iOS devices (iPhone and iPad) via the Windows and macOS desktop clients. A standalone App Store version is also available. Desktop clients require Windows 10 / 11 (64-bit) or macOS 10.13 and later.

Question 4

What can I use iGlide LocationChanger for?

Accepted Answer

Common use cases include privacy protection, app development and QA testing, route simulation, virtual travel planning, and exploring location-based app experiences. Always follow the terms of service of any third-party app you use alongside iGlide.

Question 5

How do I get started with iGlide LocationChanger?

Accepted Answer

Download the installer for your system — Windows (.exe) or macOS (.dmg) — from the Download page. Install and launch the application on your computer. Connect your iPhone or iPad to your computer using a USB data cable. Unlock your iPhone. Tap Trust This Computer and enter your passcode when prompted. Enable Developer Mode on your iPhone if you are on iOS 16 or later (Settings → Privacy & Security → Developer Mode). Choose your virtual destination or draw a custom movement route on the map. Click Start to begin GPS simulation.

Question 6

What is Developer Mode and why is it required?

Accepted Answer

Developer Mode is an official Apple feature introduced in iOS 16 that enables developer-level tools to interact with your device over a trusted computer connection. iGlide LocationChanger requires Developer Mode to apply virtual GPS changes on iOS 16 and later. It does not modify the operating system and can be disabled at any time. Developer Mode is required on all iPhones running iOS 16 or later. If your iPhone is on iOS 15 or earlier, this step is not needed.

Question 7

How do I enable Developer Mode on iPhone?

Accepted Answer

Open the Settings app on your iPhone. Tap Privacy & Security. Scroll down to the bottom and tap Developer Mode. Toggle Developer Mode ON. Tap Restart when your iPhone prompts you. After restarting, a system alert will appear. Tap Enable Developer Mode. Enter your iPhone passcode when prompted. Developer Mode is now active. Reconnect your device to iGlide LocationChanger. If Developer Mode does not appear in Settings → Privacy & Security, connect your iPhone to your computer first and let iGlide LocationChanger detect it, then check Settings again.

Question 8

Developer Mode is not visible in Settings. What should I do?

Accepted Answer

Developer Mode only appears in Settings after your iPhone has been connected to and recognized by a trusted computer. Follow these steps: Connect your iPhone to your computer using a USB data cable. Unlock your iPhone and tap Trust This Computer when prompted. Open iGlide LocationChanger and wait for it to detect your device. Once detected, disconnect the USB cable. On your iPhone, go to Settings → Privacy & Security. Developer Mode should now appear at the bottom of the list. Toggle it ON and restart your device. Your iPhone must be running iOS 16 or later. Developer Mode does not exist in iOS 15 or earlier. On Windows, Apple iTunes drivers must be installed before the device can be detected. If Developer Mode still does not appear, restart your iPhone, reconnect, and check again.

Question 9

Will enabling Developer Mode harm my iPhone?

Accepted Answer

No. Developer Mode is an official Apple feature and does not void your warranty, weaken security, or modify the operating system. You can disable it at any time from Settings → Privacy & Security → Developer Mode.

Question 10

Do I need to install iTunes Apple drivers on a Windows computer?

Accepted Answer

Yes. Installing the iTunes Apple driver is essential for connecting your iPhone or iPad to iGlide LocationChanger on Windows. iTunes provides the necessary drivers for your PC to communicate with iOS devices. Download and install the official iTunes from apple.com/itunes . After installation is complete, restart your computer. Connect your iPhone using a USB data cable. Unlock your iPhone and tap Trust This Computer, then enter your passcode. Open iGlide LocationChanger — your device should now be detected. Always restart your computer after installing iTunes. Skipping the restart is the most common reason iGlide LocationChanger still cannot detect your device.

Question 11

I installed iTunes but my iPhone is still not detected. What should I do?

Accepted Answer

Open Device Manager: right-click the Start button and select Device Manager. Expand Universal Serial Bus controllers — look for Apple Mobile Device USB Driver. If it shows a warning icon, right-click and select Update driver → Search automatically. Uninstall iTunes completely from Control Panel → Programs. Also remove Apple Mobile Device Support, Apple Application Support (32-bit), and Apple Application Support (64-bit). Restart your computer. Reinstall the latest version of iTunes from apple.com/itunes. Restart again, reconnect your iPhone, and open iGlide LocationChanger. Do not use third-party USB hubs when installing drivers — connect directly to the computer. Charge-only USB cables will not trigger driver installation. Use a data-capable cable.

Question 12

Do I need to install anything on macOS?

Accepted Answer

No additional software is required on macOS. Apple's Finder handles device communication natively. Simply connect your iPhone, unlock it, and tap Trust when prompted.

Question 13

Why does my iPhone ask me to 'Trust This Computer'?

Accepted Answer

iOS requires users to manually authorize each computer before allowing data access. This is a standard Apple security feature. When the 'Trust This Computer' alert appears on your iPhone, tap Trust. Enter your iPhone passcode when prompted. This trust relationship is saved — you will not be asked again for the same computer unless you reset your iPhone or revoke trust. If you tap Don't Trust by mistake — disconnect and reconnect your iPhone. The trust prompt will appear again.

Question 14

What should I do if iGlide LocationChanger cannot detect my iPhone?

Accepted Answer

Make sure your iPhone is unlocked before and during connection. Use a USB cable that supports data transfer — charge-only cables will not work. Tap Trust This Computer on your iPhone when prompted and enter your passcode. On Windows: confirm iTunes or Apple Mobile Device Support is installed and your computer has been restarted after installation. Try a different USB port — preferably a USB-A port directly on the computer rather than a hub. Close and reopen iGlide LocationChanger after connecting. Restart your iPhone, reconnect, and wait for the Trust prompt. Restart your computer and try again. Always use a certified Lightning or USB-C data cable. Unlock your screen before plugging in — iOS suspends communication when locked.

Question 15

What is Error 12 and what causes it?

Accepted Answer

Error 12 appears when iGlide LocationChanger cannot enter Developer Mode or establish a valid connection with your iPhone. It is a device authorization failure caused by one of the following: The iTunes Apple driver is not installed on your Windows PC. Developer Mode has not been enabled on your iPhone (required for iOS 16 and later). You did not tap Trust or enter your passcode when the Trust This Computer prompt appeared. The USB cable you are using does not support data transfer. Your iOS version has a temporary compatibility limitation. If your iPhone is on an iOS version with known limitations, update to the latest available iOS version and retry.

Question 16

How do I fix Error 12? — Complete troubleshooting guide

Accepted Answer

Work through each check in order. Most Error 12 cases are resolved within the first four steps. Install the iTunes Apple Driver (Windows Only): The iTunes Apple driver is required for your Windows PC to communicate with your iPhone. Without this driver, iGlide LocationChanger cannot detect or connect to your device, and Error 12 will occur every time. Download and install the official iTunes package from Apple. For the most reliable driver setup on Windows, install iTunes from Apple's official website. Wait for the installation to complete fully — do not interrupt or skip any steps during setup. Restart your computer after installation is finished. This is mandatory — the driver does not activate until after a full system restart. After restarting, reconnect your iPhone using a USB data cable. Unlock your iPhone and tap Trust This Computer when prompted. Reopen iGlide LocationChanger — your device should now be detected. Always restart your computer after installing iTunes. Skipping the restart is the single most common reason the Apple driver does not activate and Error 12 continues to appear.  Enable Developer Mode on Your iPhone: Developer Mode must be enabled on your iPhone before iGlide LocationChanger can establish a device communication session. This applies to all iPhones running iOS 16 or later. Open the Settings app on your iPhone. Tap Privacy & Security. Scroll to the very bottom of the Privacy & Security page and tap Developer Mode. Toggle Developer Mode to ON. Your iPhone will ask you to restart — tap Restart to confirm. After the restart, a system security alert will appear on your screen. Tap Enable Developer Mode. Enter your iPhone passcode when prompted to confirm. Developer Mode is now active. Return to iGlide LocationChanger and reconnect your device. Developer Mode may require a device restart before the activation is completed. Do not skip the restart step — if you dismiss the restart prompt, go back to Settings → Privacy & Security → Developer Mode and try toggling it ON again.  Trust This Computer and Enter Your Passcode: When you connect your iPhone to a computer for the first time, iOS displays a 'Trust This Computer' security prompt. Without completing this step, your computer cannot communicate with the device at all — even with drivers installed and Developer Mode enabled. Connect your iPhone to your computer using a USB data cable. Unlock your iPhone screen — the Trust prompt only appears when your phone is unlocked. When the 'Trust This Computer?' alert appears on your iPhone, tap Trust. Enter your iPhone passcode when prompted to confirm the trust authorization. Return to iGlide LocationChanger — your device should now be recognized. If you previously tapped 'Don't Trust' by mistake — disconnect your iPhone from the computer, then reconnect it. The Trust This Computer prompt will appear again. Tap Trust and enter your passcode to complete authorization. The trust relationship can be reset on your iPhone at any time. If your device was recently restored, reset, or if Location & Privacy settings were reset, you will need to trust the computer again. Verify Your USB Cable Supports Data Transfer: Not all USB cables are created equal. Charge-only cables lack the data communication wires required for iGlide LocationChanger to communicate with your iPhone. Using an incompatible cable is one of the most frequently overlooked causes of Error 12. Use the original Apple Lightning or USB-C cable included with your iPhone — this cable is always data-capable. If your original cable is unavailable, use a MFi-certified (Made for iPhone) replacement cable that explicitly supports data transfer. Connect directly to a USB port on your computer — avoid USB hubs, docking stations, adapters, and extension cables. If you are on a laptop with only USB-C ports, use a direct USB-C to Lightning cable rather than an adapter chain. Try switching to a different USB port on your computer if the current one does not respond. Charge-only USB cables cannot transfer data and will cause Error 12 every time. If you are unsure whether your cable supports data transfer, try the original Apple cable that came in your iPhone box — it always supports data transfer. Check Your iOS Version Compatibility: Certain iOS versions may have temporary compatibility limitations with device communication tools. Keeping your iPhone updated ensures the best compatibility with iGlide LocationChanger. On your iPhone, go to Settings → General → About. Check the iOS Version listed on that screen. If your iOS version has known compatibility issues, update to the latest available iOS version. Go to Settings → General → Software Update to check for and install updates. After updating, restart your iPhone. Reconnect to your computer and reopen iGlide LocationChanger. Always keep both your iOS version and iGlide LocationChanger updated to the latest versions. New iOS releases may require an updated version of iGlide LocationChanger to maintain full compatibility. Restart Both Your iPhone and Computer: Many driver, trust, and session-related issues are resolved by a full restart of both devices. This clears cached connection states, reinitializes the Apple Mobile Device Service, and resets any stale USB communication sessions. Disconnect your iPhone from the computer. Restart your iPhone: hold the side button and volume down, slide to power off, then power back on. Restart your Windows PC or Mac fully — do not use Sleep or Hibernate. After both devices have fully restarted, reconnect your iPhone using the USB cable. Unlock your iPhone and tap Trust if prompted. Reopen iGlide LocationChanger and attempt the connection again. If you just installed iTunes or Apple drivers, a computer restart is not optional — it is required. The Apple Mobile Device Service will not start correctly until the system has been fully restarted after installation. Reinstall Apple Drivers if Error 12 Persists: If Error 12 continues after all previous checks, the Apple Mobile Device USB driver may be corrupted or incomplete. A clean reinstall of iTunes resolves this in most cases. Open Control Panel → Programs → Uninstall a program. Uninstall iTunes. Also uninstall Apple Mobile Device Support, Apple Application Support (32-bit), Apple Application Support (64-bit), and Apple Software Update if they appear in the list. Restart your computer after removing all Apple software. Download and install the latest iTunes version from Apple’s official website. Restart your computer again after the reinstall is complete. Reconnect your iPhone, unlock it, and tap Trust This Computer. Open iGlide LocationChanger and test the connection. Remove all Apple support components — not just iTunes. Leaving behind Apple Mobile Device Support or Apple Application Support from a previous installation can prevent the new driver from installing correctly.  IPA / Sideloadly Setup Verification: If you are experiencing Error 12 specifically during IPA installation via Sideloadly, verify that all steps in the sideloading workflow have been completed correctly: Download Sideloadly and install it on your computer. Connect your iPhone or iPad using a USB data cable and unlock it. In Sideloadly, confirm your device appears in the iDevice selector at the top. Click the IPA icon and import your IPA file (PoGo IPA or MHN IPA). Enter your Apple ID email address and click Start. Enter your Apple ID password when prompted. If 2FA is enabled, check for a 6-digit verification code popup on your PC. Wait for the log to show 'InstallComplete' and 'Complete'. On your iPhone, go to Settings → General → VPN & Device Management, tap your Apple ID, and tap Trust. Enable Developer Mode if on iOS 16 or later: Settings → Privacy & Security → Developer Mode → ON. Launch the installed app from your home screen. You must trust the developer profile in Settings → General → VPN & Device Management before the sideloaded app can be opened. Skipping this step will result in an 'Untrusted Developer' error. Free Apple ID certificates expire after 7 days. When the app stops working, reconnect to your PC and repeat the Sideloadly signing steps. Your app data is usually preserved.  Contact our support team at support@isyncapp.com. Please include: your iPhone model, iOS version, Windows or macOS version, whether Developer Mode is enabled, whether iTunes drivers are installed, and a screenshot of the Error 12 message. Our team responds within one business day.

Question 17

What is Sideloadly and why do I need it?

Accepted Answer

Sideloadly is a free signing tool that lets you install IPA files onto your iPhone using a standard Apple ID — no developer program membership or jailbreak required. It signs the IPA with your Apple ID certificate and deploys it directly over USB. A free Apple ID certificate is valid for 7 days. After expiration, reconnect your PC and repeat the steps — app data is usually preserved. A paid Apple Developer account ($99/year) extends certificate validity to 365 days. Developer Mode must be enabled on iPhone running iOS 16 or later before a sideloaded app can be launched.

Question 18

How do I install an IPA file using Sideloadly? (Step-by-step)

Accepted Answer

This guide covers everything from selecting the IPA file to successful installation on your device. Step 1 — Import IPA: Click the IPA icon on the left side of Sideloadly and select your .ipa file. Step 2 — Select Device: Choose your connected iPhone or iPad in the iDevice menu. Ensure you have already tapped 'Trust This Computer' on your phone. Step 3 — Enter Apple ID: Type your Apple account email address into the Apple ID field. Step 4 — Start Signing: Click the Start button. If prompted for the first time, enter your Apple ID password. If 2FA is enabled, check your PC for a 6-digit verification code popup and enter it quickly. Step 5 — Wait for Completion: Wait for the progress bar to reach 100%. Installation is successful when the log shows 'InstallComplete' and 'Complete'. Step 6 — Trust the Developer Profile: On your iPhone, go to Settings → General → VPN & Device Management. Under Developer App, find your Apple ID and tap Trust. (On iOS 18 and later, your device may restart automatically.) Step 7 — Enable Developer Mode (iOS 16+): Go to Settings → Privacy & Security → Developer Mode, toggle it ON, and restart your device. Step 8 — Launch: Return to your home screen and open the newly installed app. You must trust the developer profile in Settings before the app can be opened. Free Apple ID certificates expire after 7 days. Repeat the signing steps to renew. App data is usually preserved. For extra privacy, consider creating a secondary Apple ID specifically for sideloading.

Question 19

I see an 'Untrusted Developer' error after installation. How do I fix it?

Accepted Answer

Open Settings on your iPhone. Tap General → VPN & Device Management. Under 'Developer App', find your Apple ID. Tap it, then tap Trust [your Apple ID]. Confirm by tapping Trust in the dialog. Note: On iOS 18 and later, your iPhone may automatically restart after trusting. This is normal. Return to your home screen and launch the app. If you skip the trust step, the app shows 'Untrusted Developer' every time and cannot open. Complete this step after every new installation or re-sign.

Question 20

My app stopped working after 7 days. How do I renew it?

Accepted Answer

Free Apple ID certificates expire every 7 days. When this happens the app cannot open until it is re-signed. Your app data is usually preserved. Reconnect your iPhone to your PC using a USB cable. Open Sideloadly and repeat the signing steps with the same IPA file. Wait for 'InstallComplete' in the log. Trust the developer profile again if prompted: Settings → General → VPN & Device Management → Trust. Launch the app — your data will be preserved. Keep a copy of the IPA file on your computer so you can re-sign at any time. A paid Apple Developer account ($99/year) extends the signing certificate to 365 days.

Question 21

Sideloadly is stuck at 5% or showing a login error. What should I do?

Accepted Answer

Ensure you have the official version of iTunes installed on your Windows PC (from Apple's official website). If two-factor authentication is enabled, watch for a 6-digit code popup on your PC immediately after entering your password. Enter it quickly — the code expires in 30 seconds. Check that your internet connection is active. Sideloadly must connect to Apple's servers. Restart Sideloadly and try the process again. If the issue continues, try using a different Apple ID. The official iTunes install provides the Apple Mobile Device USB driver required for Sideloadly to detect your iPhone. If iTunes is not installed, Sideloadly may fail immediately.

Question 22

How do I trust a developer profile after installing an IPA?

Accepted Answer

After Sideloadly finishes, open the Settings app on your iPhone. Tap General → VPN & Device Management. Under the Developer App section, find your Apple ID. Tap it, then tap Trust [your Apple ID]. Confirm by tapping Trust in the dialog. Return to your home screen and launch the installed app. You must complete this trust step every time you reinstall or re-sign the app. It is required before the app can open.

Question 23

The IPA installed but crashes immediately on launch. What should I do?

Accepted Answer

Confirm Developer Mode is enabled: Settings → Privacy & Security → Developer Mode must be ON. Confirm the developer profile is trusted: Settings → General → VPN & Device Management → tap Apple ID → Trust. Restart your iPhone and try opening the app again. Check that the IPA is compatible with your iOS version and device model. Re-sign the IPA with Sideloadly and try again. Contact support@isyncapp.com with your device model, iOS version, and description of the crash.

Question 24

How do I install the PoGo IPA on my iPhone?

Accepted Answer

Download the PoGo IPA file using the button below. Download and install Sideloadly on your computer. Connect your iPhone via USB cable and unlock it. Tap Trust This Computer when prompted. Open Sideloadly and confirm your device appears. Drag the PoGo IPA into Sideloadly. Enter your Apple ID and click Start. Enter your password and 2FA code if prompted. Wait for 'InstallComplete' in the log. Go to Settings → General → VPN & Device Management → tap Apple ID → Trust. Enable Developer Mode if on iOS 16+: Settings → Privacy & Security → Developer Mode. Launch the app from your home screen. Free Apple ID certificates expire after 7 days. Re-sign the IPA with Sideloadly to renew. You must trust the developer profile before the app will open.

Question 25

How do I install the Monster Hunter Now IPA on my iPhone?

Accepted Answer

Download the Monster Hunter Now (MHN) IPA file using the button below. Install Sideloadly on your computer if you have not already. Connect your iPhone via USB cable and unlock it. Tap Trust This Computer when prompted. Open Sideloadly and verify your device is shown. Drag the MHN IPA file into Sideloadly. Enter your Apple ID and click Start. Enter your password and 2FA code if prompted. Wait for 'InstallComplete' and 'Complete' in the log. Go to Settings → General → VPN & Device Management → tap Apple ID → Trust. Enable Developer Mode if on iOS 16+: Settings → Privacy & Security → Developer Mode. Launch Monster Hunter Now from your home screen. Re-sign the MHN IPA every 7 days with Sideloadly if using a free Apple ID. Saved game progress is tied to your in-game account, not the app installation.

Question 26

Does iGlide LocationChanger support Windows?

Accepted Answer

Yes. iGlide LocationChanger fully supports Windows 10 and Windows 11 (64-bit). Download the .exe installer from the Download page.

Question 27

Does iGlide LocationChanger support macOS?

Accepted Answer

Yes. iGlide LocationChanger provides a dedicated macOS package (.dmg) for both Intel and Apple Silicon Macs. Requires macOS 10.13 or later.

Question 28

Is there an App Store version of iGlide LocationChanger?

Accepted Answer

Yes. A native iOS App Store version is available. Search for GPS Route Explorer on the App Store, or use the App Store download link on the Download page. This version does not require a computer.

Question 29

What is the difference between the desktop and App Store versions?

Accepted Answer

The desktop versions (Windows and macOS) connect to your iPhone and simulate GPS location system-wide, affecting all apps simultaneously. The App Store version runs directly on your iPhone and provides GPS simulation within a self-contained app experience.

Question 30

Why is my GPS location not changing after I start simulation?

Accepted Answer

Confirm your iPhone is connected and detected by iGlide. Make sure the target app has location permission set to Always or While Using. Close the target app completely, then reopen it after starting simulation. Disconnect and reconnect your USB cable. Try setting the location on the map and clicking Teleport again. Check the Compatibility page to confirm your iOS version is supported.

Question 31

Route simulation stopped midway. How do I fix it?

Accepted Answer

Prevent your iPhone from locking: Settings → Display & Brightness → Auto-Lock → Never (during sessions). Confirm the USB cable is still connected at both ends. Make sure your computer has not entered sleep mode. Disconnect and reconnect the device, then restart the route.

Question 32

After stopping simulation, my real GPS location is not restoring.

Accepted Answer

Tap the Stop button in iGlide LocationChanger — do not just close the app. Open Apple Maps or Google Maps to force a GPS refresh. Toggle Airplane Mode on and off to reset location services. If still stuck, restart your iPhone — the virtual location fully clears on restart.

Question 33

Do you offer a refund?

Accepted Answer

Yes. We offer a 7-day refund policy for desktop license purchases. If our support team cannot resolve your issue within that window, contact support@isyncapp.com with your order number and we will process the refund.

Question 34

How do I request a refund for an App Store purchase?

Accepted Answer

Visit reportaproblem.apple.com and sign in with your Apple ID. Find the purchase in your history. Select Request a Refund, choose a reason, and submit. Apple typically responds within 48 hours. iSync cannot process refunds for App Store purchases — all App Store billing is managed by Apple.

Question 35

Can I use iGlide LocationChanger for location-based apps?

Accepted Answer

iGlide LocationChanger can be used for virtual GPS simulation, route planning, app testing, privacy management, and virtual travel experiences. Users are responsible for ensuring their use complies with the terms of service of any third-party application. Always use iGlide responsibly.

Question 36

Does iGlide LocationChanger collect or store my real GPS data?

Accepted Answer

No. iGlide LocationChanger does not collect, transmit, or store your real GPS coordinates. Virtual locations are processed locally. See our Privacy Policy for full details.

Question 37

How can I get help quickly?

Accepted Answer

Email support@isyncapp.com with the following for the fastest response: Your device model (e.g. iPhone 15 Pro). Your computer OS and version (e.g. Windows 11 22H2, macOS Sonoma 14.4). Your iOS version (Settings → General → About). Whether Developer Mode is enabled on your iPhone. Whether iTunes drivers are installed (Windows). A clear description of the issue and what you have already tried. A screenshot of any error message. Our team typically responds within one business day.

Question 38

Where can I find the step-by-step setup guide?

Accepted Answer

Visit the Guide page for detailed, platform-specific setup instructions covering Windows, macOS, and the App Store version — including device connection, Developer Mode, and route simulation.

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