Troubleshooting iGlide Errors
Find and fix common iGlide LocationChanger errors. Each card links to a full step-by-step fix guide.
Common Errors
iPhone Not Detected / Error 12
The most common connection error. Usually caused by missing iTunes drivers, Developer Mode not enabled, or iPhone not trusting the computer.
- Install iTunes from Apple’s official website (Windows)
- Enable Developer Mode
- Trust This Computer on iPhone
- Use original Apple cable
iPhone Not Detected
iGlide shows no device in the selector. Usually a driver or cable issue.
- Try a different USB port
- Replace cable
- Reinstall Apple drivers
- Restart both devices
Developer Mode Not Showing
The Developer Mode toggle is missing from iPhone Settings. This is normal — it only appears after connecting to a computer.
- Connect iPhone to computer first
- Then check Settings → Privacy & Security
- Toggle Developer Mode ON
Trust This Computer Not Appearing
The Trust dialog never shows up on your iPhone when connecting.
- Unplug and replug cable
- Reset Location & Privacy
- Try a different USB port
GPS Location Not Changing
iGlide reports success but the GPS in apps still shows the real location.
- Force-close the target app and reopen
- Restart iPhone
- Check app location permissions
Apple Driver Install Issues
Windows can't install or find the Apple Mobile Device USB Driver.
- Uninstall old iTunes versions
- Install iTunes from Apple’s official website
- Run Windows Update
Diagnostic Checklist
Run through this checklist before opening any specific error guide:
- 1iTunes is installed from apple.com (from Apple's official website) — Windows only
- 2Developer Mode is enabled on iPhone (iOS 16+): Settings → Privacy & Security → Developer Mode
- 3You tapped 'Trust' when connecting, and entered your passcode
- 4You are using the original Apple Lightning or USB-C cable
- 5Both iPhone and computer have been restarted recently
- 6iOS version is supported: avoid iOS 17.0–17.4 (upgrade to 17.5+ or use iOS 16.x)
Related Questions
Still need help?
Contact our support team and include your device model, iOS version, Windows or macOS version, screenshots of any error, and the steps you have already tried.
Contact Supportsupport@isyncapp.com — responds within one business day